TFC Homeloans is currently working to the following turnaround times:

90% of calls answered within 3 rings
DIPs acknowledged within 4 working hours of receipt and responded to within 24 hours
General enquiries responded to within 24 hours
Applications acknowledged within 24 hours 

 Check out our lenders turnaround times below:

Days to ActionAction DIPsWork Post/EmailsAssess ValuationsOffersFull Mortgage Applications
Bluestone Instant 3-4 working days 3-4 working days 3-4 working days 3-4 working days
Dudley 4 working days 6 working days 3 working days 5 working days 7 working days
Family BS 48 hours 16th BTL and Residential 24-48 hours 24-48 hours 24 hours
Foundation 24 hours 4 working days 72 hours 24 hours 48 hours
Kensington 24-48 hours 2-3 working days 2 working days 2 working days 2 working days
Magellan 5 working days 10 working days 10 working days 10 working days 10 working days
Masthaven Instant 24 hours 24 hours 24 hours 72 hours
Pepper New System 24 hours 48 hours 48 hours 3 working days 24 hours
Pepper Old System   4 working days 4 working days 48 hours 24 hours
Precise 24 hours 72 hours 5 working days 48 hours 48 hours
The Mortgage Lender 24 hours 48 hours 48 hours 48 hours 48 hours
Together 24 hours 48 hours 48 hours 48 hours or 72 hours for 1st Charge 48 hours or 72 hours for 1st Charge
Vida 24 hours 3 working days 3 working days 24-48 hours 24 hours